A Jenesis Cartoon Video from 2013

This video was created and uploaded to YouTube on October 16, 2013 at 8:12 PM. Seems like so long ago. Hope you enjoy 🙂

Rachel’s reply to Eddie’s Product Survey … Pretty Cool

Good Day Eddie,   I would be glad to give the President of Jenesis Software a rating… 10!!   I want to start off by saying that the Cloud/Hosted Option was a genius idea. Ms. Bertha and I recently upgraded to the Cloud and love it. Everything seems so much faster and when I close […]

If my J-Links is not working, how can I fix it?

  If you get weird issues like this when J-Linking to where the page flashes or does nothing when u “login” its almost always Internet Explorer. In this situation the J-Link was fine and everything about Jenesis was fine but I had to reset Internet Explorer. How to fix IE for any J-Link, SEP, Sprucebooks, […]

Check out the new cool Jenesis Chat Feature available to Hosted Users

This is a great way to instantly chat with your co-workers in your agency group, even if they are not at your location. We would like to know what you think about this new feature.

Payment Type Sort Order

You can now determine the sort order for your payment types. From The Jenesis Main Screen / Dashboard, go to Utilities in the top navigation and choose Payment Types/Fees. Enter a number in the Sort column to determine the order of each payment type. You can use who numbers like 1, 2, and 3 and […]

New Jenesis Tech Support Phone Hours

Jenesis Tech Support is now available at 8:15 am EST Monday – Friday! That’s 30 minutes earlier. Hope you like this change! Just a reminder, we are also open 1/2 day Saturday. Our hours are (EST): M – F 8:15 am – 5:15 pm Saturday 9:00 am – 12:00 pm  

Happy Labor Day from the Jenesis Team!

We hope all of you have an enjoyable weekend planned with family and friends!  Jenesis Technical Support will be unavailable on Monday, September 7.

Meet Garrett Lance!

Garrett joined Jenesis in August and has hit the ground running. He joins Benny Kiser and Adam Tessener in Technical Support. He replaces Derek Honeycutt, who has moved full-time into a JenesisNow Developer role. Don’t worry, you haven’t lost him completely. Derek will still fill in from time to time in Tech Support as needed. […]

The SEO Checklist for Insurance Agencies

There is a lot that goes into optimizing your website for search engines. If you would like an SEO Checklist for Insurance Agencies, I hope this is helpful. Here are a few easy to understand and verify things that improve SEO and help your website rank well and give you the results you are looking […]

How to add Custom Tabs to the Commercial Policy Screen

Jenesis User can now add custom tabs to the Commercial Lines policy screen. These custom tabs will be specific to that policy so there can be completely different custom tabs on other policies.